Shipping
What's your Shipping information?
We deliver all over Lebanon (1-2 business days inside Beirut / 3-4 business days outside Beirut). Delivery costs 3$. We offer FREE delivery on orders over 15$.
Do you ship outside Lebanon?
Currently, we only ship all over Lebanon. However, shipping to the GCC will be available soon.
Payment
What payment methods do you offer?
We offer Cash on Delivery all over Lebanon, so you can pay upon receiving your package.
Order
How do I place an order through your website?
To place an order through our website, please follow these simple steps:
- Browse our selection of products and add the items you want to purchase to your cart.
- Once you have added all the items you want to purchase, click on the cart icon in the top right corner of the screen to review your order.
- If everything looks correct, click on the checkout button to proceed to the checkout page.
- On the checkout page, you will need to provide all the information needed.
- After you have entered all the required information, click on the "Place Order" button to complete your purchase.
- You will receive an email confirmation of your order once it has been processed.
If you have any questions or encounter any issues while placing your order, please don't hesitate to contact our customer service team for assistance.
How can I track my order?
Once you place your order, you will receive your Order’s confirmation via email, including your Order ID. To track your order, you can just provide us with your Order ID through email, WhatsApp, or DM and we’ll provide you with a quick update.
What is your refund policy?
To read more about our refund policy, please check our refund policy page 👉🏻 Refund policy
Can I buy multiple products in a single order?
Sure you can! Add all the products you want to your shopping bag and then click on the “Checkout” button inside the cart.
When a product is sold out, can I pre-order it?
Yes, you can! Simply contact us Via WhatsApp at 78 851 234, DM @Solushes, or Email: solushes@solushes.com
Our Lip Balms
How do I use your lip balm?
Simply apply a small amount to your lips and spread it evenly across the surface. Use our lip balm applicator to apply the balm. You can reapply as needed throughout the day.
Can I use your lip balm on other parts of my body?
While our lip balm is designed for use on the lips, it can also be used on other areas of dry or chapped skin, such as the cuticles, elbows, or knees.
Can I wear lipstick over your lip balm?
Yes, you can wear lipstick over our lip balm. In fact, applying lip balm before lipstick can help prevent your lips from drying out and keep your lipstick looking smooth and even. You can also add it over your lipstick for a nice glow.
Is your lip balm sticky?
No, not all. Our lip balm has been designed with a non-sticky formula.
How often should I use your lip balm?
With our safe formula, the frequency with which you should use the lip balm depends on your individual needs and the environment you're in. If you're in a dry or cold environment, you may need to apply lip balm more often than if you're in a humid or temperate environment. As a general rule, you should apply lip balm whenever your lips feel dry or chapped.
Can I use your lip balm before or after exercising?
Yes, you can use our lip balm before or after exercising. In fact, applying lip our lip balm before exercising can help prevent your lips from becoming dry or chapped during your workout. Applying our lip balm after exercising can help soothe any irritation or inflammation that may have occurred during your workout.
Can I use your lip balm overnight?
Yes, you can use our lip balm as a lip mask and use it overnight, it can help prevent your lips from becoming dry or chapped while you sleep.
Can men use lip balm?
Absolutely! Lip balm is a great way to keep your lips moisturized and protected, regardless of your gender.
Can't find what you're looking for?
Send us an email to tell us what's up and our Customer Service team will get back to you as soon as possible. Please email us at support@solushes.com
You can also reach out on Instagram and WhatsApp.